Service

ISP billing that keeps MikroTik, PPPoE, and hotspot in sync

MikroTik, PPPoE & hotspot

ISP Billing

Overview

Growing ISPs need more than spreadsheets for packages, expiries, and payments. We build ISP billing systems that manage PPPoE and hotspot subscribers, integrate with MikroTik networks, automate renewals, and collect via M-Pesa and other gateways—so accounts stay accurate and support stays calm.

Who it's for

  • WISPs and ISPs managing PPPoE or hotspot users
  • Networks running MikroTik that need billing automation
  • Providers collecting M-Pesa renewals at scale
  • Teams replacing spreadsheet-based subscriber tracking

Outcomes you can expect

  • Fewer manual disconnect/reconnect mistakes
  • Faster renewals with automated payment flows
  • Clear package and expiry visibility for support staff
  • Better cash flow with reminders and self-service portals

How we deliver

1

Discover

Audit current tools, map operational workflows, and define success metrics with your stakeholders.

2

Design

Architecture, wireframes, and data models with clear sign-off before engineering begins.

3

Build

Transparent sprint delivery with demos, backlog prioritization, and continuous integration.

4

Launch

Staging validation, UAT, go-live support, and operator training for a calm cutover.

5

Support

Monitoring, patches, backups, and a clear escalation path so the system stays reliable.

What you receive

  • Billing data model for plans, subscribers, and invoices
  • MikroTik / PPPoE / hotspot integration as scoped
  • Admin panel for support and finance staff
  • Customer portal and payment hooks
  • Go-live support and operator training

Frequently asked questions

Do you integrate with MikroTik?

Yes. MikroTik-linked subscriber control (PPPoE/hotspot style flows) is a core part of how we design ISP billing platforms.

Can customers pay with M-Pesa?

M-Pesa and other payment integrations are commonly included so renewals post automatically to the account.

Will the system auto-expire unpaid accounts?

We can automate package expiry and access control based on your policy—always with clear admin overrides for support cases.

Is there a customer self-service portal?

Yes, portals for checking balance, renewing packages, and viewing invoices are a typical deliverable.

ISP Billing Systems | Rocky Ignite Technologies